CUSTOMER AND TECHNICAL SUPPORT
We offer customer and technical support 24/7 with the most flexible customer and technical support available either by email, phone or live chat. We do only provide support on our products and how it is used in your application. For this reason we have partnered with MYITUSA a global and renowed Information Technology (IT) services provider who has a diverse IT service offerring including network architecture design, network-wide troubleshooting, network venerability audits and cloud migrations to name a few of their services. MYITUSA can handle most of these type of tasks remotely with flexibility and on your schedule, reducing network down-time.
For immediate EthoSwitch support, please call, email or use our live chat system. Emails are answered usually in minutes to a few hours. If for some reason, we are not available by phone please leave a voicemail and we will return the call shortly.
For a verbal availablity and price, please call us. For an informal or a formal email quotation please send us an email.
Please contact our product specialists at:
Senior Engineer Profile - Mordy Naftaly
With over two decades of experience with hardware, software product and application engineering in the areas of data communications and information technology hardware, Mordy Naftaly and his technical team have provided engineering support for data communications and networking products, in which were designed to ISO-9001:2015 standards. Mordy had earned a Bachelor of Engineering degree in EE/CS from the prestigious Stevens Institute of Technology in Hoboken, New Jersey. He also has a Masters of Science in Computer Science specializing in information science at Monmouth University in West Long Branch New Jersey. Since 2012, Mordy is one of our engineers that provide customer and technical support for EthoSwitch LLC. Prior to EthoSwitch, Mordy worked for L3 Communications for over 25 years and founded and managed the Communications Products Development Division. While at L3 Communications, he received an award by a U.S. Major General for his efforts in designing a satellite communication system for an surveillance aircraft used in the Iraq Gulf War.
Contact Mordy Naftaly or one of our other Engineers to successfully integrate our rugged industrial ethernet switches and fiber optic products into your network system. Mordy and his team will help you put all the pieces of the puzzle together and assist you in building a reliable and durable system.